Terms and Conditions

1. Introduction

These Terms and Conditions ("Terms") govern your purchase of event tickets and use of services at Wildes Bar, located at 7 Parade, Leamington Spa, Warwickshire, CV32 4DG ("Wildes Bar", "we", "us", or "our"). By purchasing tickets or using our services, you agree to be bound by these Terms.

2. Ticket Sales and Purchases

2.1 Ticket Validity

• • Tickets are valid only for the specific event, date, and time stated on the ticket
• • Each ticket admits one person unless otherwise specified
• • Tickets must be presented (digital or printed) for entry to the event
• • Lost, stolen, or damaged tickets cannot be replaced

2.2 Payment and Pricing

• • All ticket prices are stated in British Pounds (GBP) and include VAT where applicable
• • Payment must be made in full at the time of booking
• • We accept major credit and debit cards through our secure payment processor
• • Prices may be subject to change without notice

2.3 Booking Confirmation

• • You will receive a booking confirmation via email upon successful payment
• • Your ticket will be available for download immediately after purchase
• • Please check all details on your ticket and contact us immediately if there are any errors

3. Refunds and Cancellations

3.1 No Refund Policy

All ticket sales are final. We do not offer refunds for any reason, including but not limited to:

• • Change of mind or inability to attend
• • Personal circumstances or emergencies
• • Travel disruptions or accommodation issues
• • Duplicate bookings made in error

3.2 Event Cancellation by Wildes Bar

In the unlikely event that we need to cancel an event, we will:

• • Provide as much notice as possible
• • Offer a full refund of the ticket price
• • Refunds will be processed within 7-14 business days to the original payment method

3.3 Event Changes

We reserve the right to make reasonable changes to event details including performers, timing, or format. Such changes do not entitle ticket holders to a refund unless the event is substantially different from what was advertised.

4. Event Conditions and Conduct

4.1 Age Restrictions

• • Some events may have age restrictions which will be clearly stated
• • Valid photo ID may be required for entry
• • We reserve the right to refuse entry to anyone who cannot provide adequate proof of age

4.2 Dress Code

Wildes Bar operates a smart casual dress code. We reserve the right to refuse entry to anyone whose attire is deemed inappropriate.

4.3 Behavior and Conduct

• • Guests must behave in a respectful manner towards staff and other customers
• • We reserve the right to refuse service or remove anyone from the premises
• • No refund will be given for removal due to inappropriate behavior
• • Illegal substances are strictly prohibited

5. Liability and Safety

5.1 Personal Property

Wildes Bar accepts no responsibility for loss, theft, or damage to personal property. Guests attend events at their own risk.

5.2 Health and Safety

• • Guests must comply with all health and safety instructions
• • We reserve the right to conduct security searches
• • Prohibited items may be confiscated and not returned

5.3 Limitation of Liability

Our liability is limited to the ticket price paid. We are not liable for any indirect, consequential, or special damages including travel costs, accommodation, or loss of enjoyment.

6. Data Protection and Privacy

Your personal information is collected and processed in accordance with our Privacy Policy. By purchasing tickets, you consent to us using your information for the purposes of providing our services.

7. Force Majeure

We shall not be liable for any failure to perform our obligations due to circumstances beyond our reasonable control, including but not limited to acts of God, government restrictions, pandemic measures, natural disasters, or other unforeseeable events.

8. General Terms

8.1 Governing Law

These Terms are governed by English law and any disputes will be subject to the exclusive jurisdiction of the English courts.

8.2 Changes to Terms

We reserve the right to update these Terms at any time. Changes will be posted on our website and will apply to all future bookings.

8.3 Severability

If any part of these Terms is found to be invalid or unenforceable, the remaining provisions will continue in full force and effect.